Episode Three – Colin Harmon

March 6th, 2011

I’m really proud of this particular episode, which actually seems a bit wrong considering Colin is the one saying all the interesting stuff. I think there is some incredibly important stuff covered in this, for baristas and for business owners.

Things we talk about:

- A great way to think about quality, and quality control
- A definition of innovation in coffee
- Tasting Vs Drinking and menus
- Service and how to treat VIPs
- Coffee’s best kept secret

I don’t want to present it like Colin is calling out the industry, but he does make some excellent points concerning where we’re falling down. In summary – well worth 30 minutes of your time!

I mentioned I’d put a couple of photos of the 3FE bar up and here they are: Photo 1 & Photo 2 (They’re quite big so apologies for slow loading)

Subscribe in iTunes if you’d like (rate if your feeling terribly kind!) and you can subscribe to the podcast feed here too.

I’m sure I can drag Colin along if anyone has any questions or comments.


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