A Clover quandry

March 21st, 2008

Currently sitting on the bench at Square Mile HQ is a Clover. It was lent to us for the barista party and had stayed there for a while longer for us to play with.

SQM Clover

Clover at Square Mile HQ

The internet has been all a flutter with the news that Starbucks have acquired Coffee Equipment Company who make the Clover. It is so ubiquitous that I am not even going to link to any sort of articles about. Tempting as it is to post smugly about one of my five predictions sort of coming true something else is on my mind.

It seems that Starbucks has intentions of withdrawing the machine from the market and retaining complete control. Clover currently pledge on their website that all machines currently deployed will be supported.

I had come back from the States intent on spending some quality time with the machine and trying to get a better understanding of it before I had to give it back or buy it. I like the fact that you have control and repeatability in one cup brewing in a way that is currently unrivaled (be interesting to see how Starbucks use their ownership of the Clover patents to keep other manufacturers out of the market). However I’ve had quite a lot of coffee from it, and I wasn’t sure if I didn’t like the cups I didn’t like because of the brewer or the way it was being used. Hence wanting to get to grips with it in a bigger way.

Still – I need to think more on whether I want it. I don’t think the fact that Starbucks own it now devalues it for me. The people who have them now (approx 300 machines I think) are the only people outside of Starbucks with access to this technology. I was always against selling the brewer above the coffee, but if the brewer can do what people feel it can then it is an undoubtedly a great tool.

However the worries about support (machinery is machinery after all) are still pressing, and seeing a big company devalue a device and lower expectations and pricing of by the cup brewing is also a concern. That said – I think I would be very surprised if Clover rolled out with the 1s model as is. With that whole team/company on board I expect to see a machine based on the 1s designed much more specifically for Starbucks. (do you smell another prediction?)

I suppose that I will I could just ignore all the news/media/hype/hate and decide if it brews coffee like I’d like to present coffee. Though I suspect that the ongoing disconnection from Clover/CoEqCo will remain the largest obstacle.

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